Recognition for Excellence
Porsche Naples Earns the 2026 Cars.com Consumer Satisfaction Award
Porsche Naples was awarded a 2026 Consumer Satisfaction Award by Cars.com. Consumer Satisfaction Awards recognize the top 15 percent of automotive dealerships delivering exceptional customer service as rated by online reviews.
Both review scores and review response rates from Cars.com and DealerRater are factored into the award calculations. With more than 15 million consumer reviews collected across North America, this award reflects the remarkable service and dedicated experience the Porsche Naples team provides every day.
"Local dealerships are the industry's foundation, and our annual Consumer Satisfaction Award recognizes those who excel in customer experience. Porsche Naples stood out for providing a top-notch experience."
Jamie Oldershaw · VP, Reputation · Cars.com
How the Award is Determined
Award Methodology
The Cars.com Consumer Satisfaction Awards are presented annually to the top automotive dealers with 25 or more reviews, based on the dealership's average star rating and total number of reviews written during the 2025 calendar year, as well as management response rate to those reviews.
High levels of responsiveness and individual dealership employee accountability continue to be among the top predictors of success in the Consumer Satisfaction Awards.
About Cars.com
The Industry Standard for Consumer Reviews
Cars.com is a trusted audience-powered and data-driven technology platform that simplifies buying and selling cars. The flagship Cars.com marketplace connects millions of consumers to dealerships across the U.S., powering the car buying experience with AI shopping tools and comprehensive vehicle reviews and content.
About the Porsche Center
Porsche Naples
Proudly serving Porsche owners and enthusiasts throughout Naples and Southwest Florida, Porsche Naples is committed to delivering an ownership experience worthy of the cars they represent, from your first visit to every service appointment.
Visit Porsche Naples
Experience the award-winning service that sets Porsche Naples apart.
View Inventory